VELES Customer Service

Offering completely bespoke maintenance contracts and a guarantee of regular, long-term staff for your building, ensures exceptional standards in customer service.

Buildings are often as complex and varied as the businesses that use them; there is no one-size-fits-all contract, and a rotating maintenance staff can never hope to look after a building as well as a permanent team can. We ensure our clients get the very best from our building maintenance services by tailoring every contract specifically to each client’s requirements, and appointing a regular team and single point of contact to work within that facility.

Planned preventative maintenance and bespoke contracts

Many of our services are provided to clients as part of a planned preventative maintenance package, with our team attending your building periodically (daily, weekly, monthly or quarterly) to ensure systems including HVAC and everything mechanical and engineering are running well. Reports are provided detailing potential issues, existing issues and rectification solutions. We also provide general repairs, cleaning or ongoing custodial support. Key to our success is the flexibility we offer. Whether you require careful servicing of complex electrical and plumbing systems or a simple repair to a broken door, we have the expertise and staff to make it happen.

Through a detailed meeting and survey to assess your needs and suggest ways we can support you, we carefully tailor a maintenance package perfectly fit to your building, and the way you use it.

Contact Us

Any questions or want to know more? Call us today on +971 2 671 0027  and one of our experts will be on hand to provide you with the information you need.

They will arrange a no obligation quotation and survey at your convenience and we are able to arrange an initial meeting to discuss any property maintenance or building management requirements.